Account Issues

How to pay from another account?
Q: I have downloaded the game with one of my Google account, and I played free for a while. Then I want to purchase in-app bonus with another Google account...
Wed, 15 Oct, 2014 at 10:54 PM
When I try to login, I get an error message saying, “This user is already connected.”
Please be aware that logging into the same account from multiple devices at the same time is not possible. If this is not the case, there’s a good chance t...
Wed, 13 Aug, 2014 at 8:08 AM
I forgot my username.
If you forgot the username to your VOLV account, please send us a support ticket. You can fill in the username box with a generic "Not Sure".
Sat, 18 Oct, 2014 at 4:05 PM
How can I retrieve my previous game progress after reinstalling the game?
Q: I have accidentally deleted the game and clear the game data, and when I reinstall and login again, it keeps me at "Newplayer" and everything b...
Sat, 11 Oct, 2014 at 5:29 PM
How can I retrieve my previous game progress after reinstalling the game?
Q: I have accidentally deleted the game and clear the game data, and when I reinstall and login again, it keeps me at "Newplayer" and everything b...
Sat, 11 Oct, 2014 at 5:36 PM