If you are having trouble connecting, please try these basic troubleshooting steps:

 

  • Make sure that your connecting is working by trying another internet based app such such as Safari.
  • Playing on a different device from the same connection.
  • Playing on a different connection with the same device.
  • Ensure that you have ports 4234, 9050, 443 and 80 open on your router/modem.

If you are still encountering issues, please send us a support ticket.